You did have a plan, didn't you?
So it was unprecedented. Never before has air traffic over much of Northern Europe been shut down due to a plume of volcanic ash from the eruption of a Volcano in Iceland.
But if it affects your company, that doesn’t let you off the hook if you were ill-prepared…
Because although a disruption due to volcanic dust may be unprecedented, this isn’t that far removed from what has happened in the past.
Think of what happened on 9 September 2001.
All non-emergency air travel was shut down in North America in the aftermath of terrorist attacks. Similar attacks in Europe might well trigger a similar response.
So although it might be difficult to foresee the need for a contingency plan for the effects of volcanic dust, a contingency plan for the extended shutdown of airspace should have been prepared if such a disruption is critical for your organization.